Why didn’t I get a Shop Promise date?Updated 2 hours ago
The badge may not appear if:
Your cart includes ineligible items or multiple items with different delivery speeds.
Your destination isn’t supported for Shop Promise.
Carrier performance or cut-off times made the 5-day window unavailable.
You’re checking out with non-U.S. shipping (Shop Promise is U.S. only).
If the badge isn’t shown, our standard shipping estimates apply.