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Why didn’t I get a Shop Promise date?Updated 2 hours ago

The badge may not appear if:

  • Your cart includes ineligible items or multiple items with different delivery speeds.

  • Your destination isn’t supported for Shop Promise.

  • Carrier performance or cut-off times made the 5-day window unavailable.

  • You’re checking out with non-U.S. shipping (Shop Promise is U.S. only).
    If the badge isn’t shown, our standard shipping estimates apply.

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