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Fancy Bands Customer Support

<p>When shown, the Shop Promise delivery date takes precedence over our general estimate for that order. All other parts of our policy (rates, carriers, returns, etc.) remain the same.</p>

When shown, the Shop Promise delivery date takes precedence over our general estimate for that order. All other parts of our policy (rates, carriers, returns, etc.) remain the same.

Does Shop Promise change Fancy Bands’ shipping policy?

Shop Promise

What is Shop Promise?

Where will I see the Shop Promise badge?

Do weekends count in the 5 days?

Why didn’t I get a Shop Promise date?

How do I file a claim if delivery is late?

Is Shop Promise available for international orders?

Do I need to pay with Shop Pay?

Who do I contact for Shop Promise questions?

What should I do if I need to return or exchange a band?

Have you received my return?

How do i get a refund?

How long does it take to receive my order?

My tracking hasn’t updated—what should I do?

How much are shipping costs?

How do I track my order?

Do you offer expedited shipping?

Do you ship internationally?

My order says “Delivered,” but I didn’t receive it

Shipping and Delivery

What method of payment do you accept

Payment

How are your bands different from other online retailers?

How do I know what size my Apple watch/Samsung watch is?

How do I care for my bands?

Do you offer wholesale?

How do i return or exchange my order?

How do I change out my current bands for my new Fancy Band?

What brands do you carry bands for?

Do you have x style/pattern?

What should I do if the pattern/size I want is out of stock?

Do your bands fit all Samsung watches?

Product Questions

How do I sign up for Fancy Bands Rewards

How do i use my Fancy Bands Rewards?

Rewards

How can I edit an order?

How do I cancel my order?

Order Support

How do I purchase a Gift Card?

How do I use a Gift Card?

Gift Cards

Does Shop Promise change Fancy Bands’ shipping policy?Updated 2 hours ago