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<span id="isPasted" style="caret-color: rgb(130, 130, 130); color: rgb(130, 130, 130); font-family: Righteous, sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; display: inline !important; float: none;">A: On rare occasions, shipping can be delayed. If you experience an unusually long delivery time, please reach out to your local post office. If the package is deemed lost or they are unable to locate it, email our&#xA0;<b style="box-sizing: inherit; font-weight: 700; caret-color: rgb(130, 130, 130); color: rgb(130, 130, 130); font-family: Righteous, sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none;"><a href="mailto:customer-support@fancybands.net" rel="noopener noreferrer" style="box-sizing: inherit; text-decoration: none; color: rgb(0, 0, 0); transition: background-color 120ms, color 120ms, border-color 120ms;" target="_blank">Customer Service Support Specialist</a><span style="caret-color: rgb(130, 130, 130); color: rgb(130, 130, 130); font-family: Righteous, sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; display: inline !important; float: none;">. Please include your order number and/or the email address and name the order was placed under.

A: On rare occasions, shipping can be delayed. If you experience an unusually long delivery time, please reach out to your local post office. If the package is deemed lost or they are unable to locate it, email our Customer Service Support Specialist

My band says it has been shipped but tracking hasn't updated. Where is it?

Shipping and Delivery

What should I do if I need to return or exchange a band?

Have you received my return?

How do i get a refund?

How long does it take to receive my order?

How much are shipping costs?

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Do you offer expedited shipping?

Do you ship internationally?

What method of payment do you accept

Payment

How are your bands different from other online retailers?

How do I know what size my Apple watch/Samsung watch is?

How do I care for my bands?

Do you offer wholesale?

How do i return or exchange my order?

How do I change out my current bands for my new Fancy Band?

What brands do you carry bands for?

Do you have x style/pattern?

What should I do if the pattern/size I want is out of stock?

Do your bands fit all Samsung watches?

Product Questions

How do I sign up for Fancy Bands Rewards

How do i use my Fancy Bands Rewards?

Rewards

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How do I cancel my order?

Order Support

How do I purchase a Gift Card?

How do I use a Gift Card?

Gift Cards

My band says it has been shipped but tracking hasn't updated. Where is it?Updated 3 years ago