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<span id="isPasted" style="caret-color: rgb(130, 130, 130); color: rgb(130, 130, 130); font-family: Righteous, sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; display: inline !important; float: none;">A: On rare occasions, shipping can be delayed. If you experience an unusually long delivery time, please reach out to your local post office. If the package is deemed lost or they are unable to locate it, email our&#xA0;<b style="box-sizing: inherit; font-weight: 700; caret-color: rgb(130, 130, 130); color: rgb(130, 130, 130); font-family: Righteous, sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none;"><a href="mailto:customer-support@fancybands.net" rel="noopener noreferrer" style="box-sizing: inherit; text-decoration: none; color: rgb(0, 0, 0); transition: background-color 120ms, color 120ms, border-color 120ms;" target="_blank">Customer Service Support Specialist</a><span style="caret-color: rgb(130, 130, 130); color: rgb(130, 130, 130); font-family: Righteous, sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration: none; display: inline !important; float: none;">. Please include your order number and/or the email address and name the order was placed under.

A: On rare occasions, shipping can be delayed. If you experience an unusually long delivery time, please reach out to your local post office. If the package is deemed lost or they are unable to locate it, email our Customer Service Support Specialist

My band says it has been shipped but tracking hasn't updated. Where is it?

Shipping and Delivery

I have an issue with my order, or my band is damaged, what can I do?

Contact Us

What should I do if I need to return or exchange a band?

Have you received my return?

How long does it take to receive my order?

How much are shipping costs?

Payment

How are your bands different from other online retailers?

How do I know what size my Apple watch/Samsung watch is?

How do I care for my bands?

Do you offer wholesale?

How do i return or exchange my order?

How do I change out my current bands for my new Fancy Band?

What brands do you carry bands for?

Do you have x style/pattern?

What should I do if the pattern/size I want is out of stock?

Do you carry fitbit versa 3/Sense watch bands?

Product Questions

Do your bands fit all Samsung watches?

My band says it has been shipped but tracking hasn't updated. Where is it?Updated 2 years ago