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Fancy Bands Customer Support

<p id="isPasted"><strong>&#x1F4E6; Fast Shipping:</strong> We ship orders quickly!</p><ul><li>&#x1F1FA;&#x1F1F8; Most U.S. orders ship same day if placed before 3:30 PM CST (guaranteed by 2:30 PM)</li><li>&#x1F69A; Delivery: 2&#x2013;8 business days (domestic estimate)</li><li>&#x1F389; Free shipping on orders $50+ &#x2022; $5.99 under $50 &#x2022; Expedited $9.99 (U.S. only)</li><li>&#x1F30D; International delivery: 7&#x2013;30 business days &#x2022; Duties &amp; taxes prepaid</li><li>&#x1F4F2; Every order includes tracking + insurance</li></ul>

📦 Fast Shipping: We ship orders quickly!

How much are shipping costs?

Shipping and Delivery

What is Shop Promise?

Where will I see the Shop Promise badge?

Do weekends count in the 5 days?

Why didn’t I get a Shop Promise date?

How do I file a claim if delivery is late?

Does Shop Promise change Fancy Bands’ shipping policy?

Is Shop Promise available for international orders?

Do I need to pay with Shop Pay?

Who do I contact for Shop Promise questions?

Shop Promise

What should I do if I need to return or exchange a band?

How do i get a refund?

How long does it take to receive my order?

My tracking hasn’t updated—what should I do?

How do I track my order?

Do you offer expedited shipping?

Do you ship internationally?

My order says “Delivered,” but I didn’t receive it

What method of payment do you accept

Payment

How do i return or exchange my order?

How do I change out my current bands for my new Fancy Band?

Do your bands fit all Samsung watches?

Product Questions

How do I sign up for Fancy Bands Rewards

How do i use my Fancy Bands Rewards?

Rewards

How can I edit an order?

How do I cancel my order?

Order Support

How do I purchase a Gift Card?

How do I use a Gift Card?

Gift Cards

How much are shipping costs?Updated a month ago