How to Get a Refund at Fancy Bands

At Fancy Bands, we aim to ensure your complete satisfaction with every purchase. If you need to return an item and request a refund, follow the steps outlined below:

Eligibility for Returns

• Time Frame: Returns and exchanges are accepted within 30 days from the date of purchase.
• Condition: Items must be unused, in their original condition, and in the original packaging.

Steps to Initiate a Return

1. Visit the Returns Portal: Go to our Returns Portal to start your return process.
2. Fill Out the Form: Complete the return form with the required details. Once completed, you will receive a return authorization.
3. Shipping:
   • Domestic (USA): For returns to the original payment method, a $5.99 shipping fee will be deducted from your refund. Returns for store credit are free of charge, and we provide a free shipping label.
   • International: International customers must cover their own return shipping costs. The return address will be provided upon completion of the return form.

Processing Time

Allow up to 5 business days for your return to be processed once it arrives at our facility. You will receive an email notification once your return is processed.

Important Notes

• Original Shipping Costs: Original shipping and handling charges are non-refundable.
• Defective Items: For defective or damaged items, contact our customer service at [email protected] for assistance.

Thank you for shopping with Fancy Bands!