How to Edit an Order at Fancy Bands

At Fancy Bands, we understand that sometimes changes are needed after placing an order. To accommodate this, we offer a simple process to edit your order. Follow the steps below to make changes to your order:

Step-by-Step Guide to Editing Your Order

1. Contact Customer Support Immediately:
   • As orders are processed quickly, it is crucial to contact our customer support as soon as possible after placing your order.
   • You can reach our customer support team via:
     • Email: [email protected]
     • Live Chat: Available on our website during business hours
2. Provide Order Details:
   • When contacting customer support, please have the following information ready:
   • Your order number
   • The email address used to place the order
   • Specific details of the changes you wish to make (e.g., changing the size, color, quantity of items, or shipping address)
3. Confirmation:
   • Once you have contacted customer support and provided the necessary details, our team will confirm if the changes can be made.
   • If the order has already been processed or shipped, editing the order may not be possible. In such cases, our support team will guide you on the next steps, such as initiating a return or exchange.

Important Notes

• Timeliness: The sooner you contact us, the higher the likelihood that we can accommodate your request before the order is processed.
• Processing Limitations: Once an order is in the final stages of processing or has been shipped, modifications cannot be made. However, you can return the items according to our return policy and place a new order with the correct details.

Need Further Assistance?

If you have any additional questions or need further assistance, please don't hesitate to reach out to our customer support team. We are here to help and ensure your shopping experience with Fancy Bands is exceptional.

Thank you for shopping with Fancy Bands!