Do you ship internationally?Updated 8 months ago
Do You Ship Internationally?
At Fancy Bands, we are proud to offer international shipping to many countries around the world. Here is detailed information about our international shipping policies, rates, and delivery times.
Countries We Ship To
We ship to a wide range of countries globally. To verify if we ship to your specific country, please enter your shipping address at checkout. If your country is not listed, it means we currently do not offer shipping to that location.
Shipping Rates
- Standard International Shipping: The shipping rates are based on the weight of your order and the destination country. The exact shipping costs will be calculated and displayed at checkout.
- Duties and Taxes: International orders may be subject to import duties and taxes, which we collect upfront. This means you won’t have to pay any additional fees upon delivery.
Delivery Times
Delivery times vary depending on the destination. Typically, orders are delivered within 7-30 business days. Customs processing in the destination country may affect delivery times.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. Use this tracking number to monitor the status of your shipment through our carrier's website.
Returns and Exchanges
- International Returns: Customers outside the USA are responsible for return shipping costs. The return address will be provided upon completion of the return form through our portal.
- Return Process: Visit our Returns Portal for instructions on how to return your items. Ensure that items are in their original condition and packaging.
Important Information
- Original Shipping Costs: Original shipping and handling charges are non-refundable.
- Processing Time: Allow up to 5 business days for your return or exchange to be processed once it arrives at our facility.
- Damaged or Defective Items: For any issues with damaged or defective items, contact our customer service at [email protected].
Customer Support
If you have any questions or further assistance, feel free to contact our customer support team:
- Email: [email protected]
- Live Chat: Available on our website during business hours
Thank you for choosing Fancy Bands for your shopping needs!